FREQUENTLY ASKED QUESTIONS

Don’t worry. Send us what you have. We will work with what you have to create what you need – FREE. Don’t have art? Just let me know what you’re thinking of, and I’ll create it for you – FREE. Nearly every other promotional products company we know of charges for these services in some way – not us – That’s value you cant beat !

Yes! I keep your artwork on file to make reordering and using your art on other products simple and easy!

Simply reply and attach it to your order confirmation e-mail and I’ll take it from there. You can also send it to downunderdesignesty@hotmail.com

I do work mainly with Vector and Bitmap Files. This would work perfectly and can be modified to our liking.

Yes! Keep in mind however, that in some cases there is an additional charge for this service in order to get the specialized ink if an exact match is required. There are also a few products where, due to the limitations of the imprinting process, exact PMS matching isn’t possible. I will work with you closely on this. If you don’t require an exact match, but would like me to be ‘as close as possible’ –I am happy to help. Just let me know in the ‘additional comments’ section in the order process and you’ll receive an email from me regarding your request.